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Pulse quick start guide

This brief article helps you understand the basics of Teamspective Pulse.

Updated over 6 months ago

Get familiar with the Teamspective web app

We keep the app as simple and intuitive as possible so you can focus on your work instead of learning a complex platform.

Contents:


Answering Pulse questions

When a Pulse round is active questions can be answered in 2 ways:

  1. On the Home page via the link in the email notification:

2. Directly in Slack or MS Teams via the Teamspective app:

โ—๏ธ All individual answers are completely anonymous. No-one else well be able to see your specific responses.

The results of small teams will be hidden. Your organization can decide what the exact size of a small team is.


Leaving Comments

Teamspective strongly encourages you to leave comments when responding to the surveys. This gives more context to your responses and you are also to immediately share development ideas.

The survey always prompts you to leave at least 1 comment. Feel free to share your thought regarding the question and the response you selected.

You are able to adjust the visibility of the comment:

  • Admins of your groups: these are usually the supervisors or managers within your teams.

  • Workspace admin: this is usually 1-3 people within your organization and most likely from HR.

  • Members of your groups: if this is made available, you can make your comment visible to colleagues within your teams.

At the end of the survey, you can review and edit all your responses and leave further comments.


Reading Pulse results

Pulse results are published with automated Insights and Action tips on the Pulse Overview page:

Once Teamspective has enough data we start to publish our Insights to help you focus on the most important topics:

Take Action gives you suggestions on what actions to start taking when a specific theme is trending down:

Use the filters to select a specific team or measurement:

The Heatmaps page is great for comparing different teams:

Use the Heatmaps time filters to inspect results over time for multiple different measurements:


Responding or reacting to Comments

If a Comment is made visible to you, this will be mentioned in the survey end notification. By clicking the link you will be directed to the Comments page in Teamspective's web app where you are able to reply or react to the comment. This will send a notification to the original commentator who will always remain anonymous.


If you have any feedback on the features or user experience, you can use the /feedback command in Slack or drop us an email at [email protected].

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