Steps to implement 360 Feedback
These simple steps get you started. The actual setup work only takes 5-20 minutes depending on the size of your organization.
❗️Remember to invite users and manage your groups before the pulse survey is launched.
Contents
Feedback
Our user controlled Feedback features are available as soon as users have been added to the workspace. We also strongly encourage setting up the Slack / Teams integration to create the best possible user experience.
Feedback Stats
Workspace Admins, Observers and Group Admins (for their groups) can track how employees are asking for and giving feedback. This view can be found in Team Activity -> Personal feedback:
Feedback Activation
Teamspective comes with powerful feedback activation features. This means that you can set up automatic, personalized nudges for your employees to request for feedback and give praise to their colleagues.
Activation options found at 360 Feedback -> Feedback activation:
1. Feedback Network
We build a relational network based on the results collected via a mini survey every 6 months. This ensures that employees always received as personalized suggestions as possible.
2. Personal Feedback nudge
Teamspective sends a personalized nudge to encourage the employee to request for feedback. We list 3 close colleagues to make the requesting as easy and relevant as possible. The nudge is sent every 14 - 30 days.
3.Praise nudge
Teamspective sends a personalized nudge to encourage the employee to send praise. We list 3 close colleagues to make the requesting as easy and relevant as possible. The nudge is sent every 14 - 30 days.
Evaluations
The Evaluations feature is where HR or team leads control what feedback is requested, when and from who. Through the 5 different Question Templates you have the possibility to request full 360 degree feedback.
Assigning Evaluations Permissions
Permission to request, view, moderate and publish an evaluation for a specific individual can be managed in Evaluations Permissions.
In the left-hand column, select the user who should have increased access.
Usually this is a team lead.
Workspace admins and observers automatically have access to every users Evaluations.
In the right-hand column, select the whose Evaluations should be made visible.
Usually these are the team members who the team lead is managing.
Setting up Evaluations Questions and Templates
You can set up your questions and templates on the Questions page.
Use the dropdown to navigate between All questions and the 5 different templates. New questions can be created when Questions is selected from the dropdown.
ℹ️ Our default questions have been selected based on the research by Deloitte and Gallup. Using scale questions that challenge the evaluator help in surfacing real intentions and keeping the review lean.
The results act as triggers for determining which type of discussion should be had next, rather than trying to provide an over engineered, often bias-ridden assessment of individual skills and performance.
If you have a need to create new questions you have these extensive options:
you can create different translations based on your needs
multiple answer types:
scales
binary (yes / no)
written (open)
themes to combine the numeric results under similar topics
Setting to publish Numeric Averages to Individuals
Based on your company preference and whether you are using scale questions in your Evaluations, you can decide whether it is possible to publish numeric results averages to individuals.
This is toggled from Workspace settings:
Sending Evaluations Requests
You can send evaluation requests from the Evaluation request page by first selecting the employees you want to evaluate:
Next, assign question templates to the evaluators - the people who will be evaluating the employees you just selected. Filling them into the field will assign them to the corresponding Evaluation Template. Select the most appropriate field based on the relationship between the Evaluator and Evaluee.
Select Self-evaluation to include the self-evaluation question template for the Evaluee.
Finally, set a deadline and click start:
Reading Evaluations results
Evaluations results are displayed on the Team Activity pages.
Chart offers a grid view for numeric results based on 2 themes.
Results offers a list view which can be sorted based on the theme
👁️ An individual can view published Evaluation feedback on their My Feedback page. Read more here on reviewing and publishing Evaluations.
Below is an example of Evaluations data on the overview page and how the results could be interpreted based on results to Performance and Collaboration themes:
