Everyone needs 3 different types of feedback to flourish at work:
Reinforcement (feeling appreciated, building on success)
Redirection (getting help, support and guidance, being taught and suggested new things)
Evaluation (knowing you’re on a good track)
However, people perceive feedback in different ways: some are sensitive to various types of signals coming their way, while others want to get feedback very explicitly.
Satisfaction with feedback is measured to help you identify how people feel about feedback at their work, and to help adjust the ways of working if needed.
This theme is also one of the components of Teamspective's Collaboration and processes KPI. It's measured by asking people Are you satisfied with the quality and frequency of feedback you get at work?
We collected the most important knowledge, tips and best practices about Satisfaction with Feedback into this Playbook. It helps you discuss and take action with your team:
The playbook contains content which
illustrates how to read the pulse results of this theme
introduces you to relevant knowledge you should be aware of
gives practical tips for initiating and steering a discussion to improve team's collaboration, wellbeing and performance
You can find all pulse-related best practices in this collection.