How to view Engagement survey results over time

Last updated: March 20, 2026

Quick Summary

You can view Engagement results over time from the Overview and Heatmap views. The system uses aggregated data from recent responses to give a consistent trend view across surveys.


Steps

  1. Go to the Overview reporting page.

  2. Click on a KPI, theme, or question to open its score page.

  3. In the Score over time section, select your desired timeframe.

Screenshot 2026-03-20 at 13.47.54.png

Compare groups over time

  1. Switch to Engagement → Heatmap.

  2. Use Aggregate → Months / Quarters to view trends.

  3. Select the relevant year(s) to refine your analysis.

Screenshot 2026-03-20 at 13.45.50.png


Common Issue

If results don’t match the survey results you are looking for, check:

  • Whether “All surveys” is selected

  • If the data includes responses from a longer / shorter time window

Fix: Use the survey filter dropdown in the “Filter results” section and select a specific survey or survey program.


FAQ

Q: How does the “All surveys” calculation work?

A: It includes each user’s most recent response within a set time window (default 26 weeks), even if they didn’t answer the latest survey.

Q: Why are older responses included?

A: This ensures results reflect actual sentiment changes rather than fluctuations caused by response rates.

Q: Can I view only one survey’s results?

A: Yes, use the survey filter to select a specific survey instead of aggregated data.


Need more help?

Contact support@teamspective.com

How the aggregated calculation works

When you select "All surveys" on the Overview page, the system:

  • Considers responses from a specific time period (default is 26 weeks)

  • Uses the most recent response from each user within this time frame

  • If someone didn't respond to the latest survey, their previous response (within the time window) is included

This calculation method matches the logic used in the Heatmap view and provides a more accurate picture when you have multiple overlapping surveys in your organization.

How to view results over time in Overview

Use the question, theme, KPI score pages to view the Score over time:

  • Use the Overview reporting page

  • Click on a KPI, theme or question to enter the score page

  • Select the timeframe from the Score over time section

How to view results over time in Heatmaps

If you need to see results over time for several different employee groups:

  • Use the Heatmap view instead of the Overview page

  • Apply the filter Aggregate → Quarters or Months to see breakdowns across the year

  • Select the year(s) from the secondary selection

Viewing specific survey results

If you want to see results from only the most recent survey instead of aggregated data:

  1. Use the survey filter dropdown in the "Filter results" section

  2. Select the specific survey you want to view

  3. Look for the "Latest survey result" banner that helps you identify which view you're currently seeing

Filter results interface showing dropdown menus for Group, Surveys, and Measurement selection