Setting up the Teamspective AI Connector for Claude

Last updated: May 22, 2026

Applies to: Claude Team and Enterprise plans Role: IT Administrator (setup) + Individual users (authentication)

Overview

This guide walks you through connecting Teamspective to Claude for your organization.

Setup involves 2 steps:

  1. an IT administrator adds the Teamspective connector to your Claude organization once, and

  2. then each user authenticates individually to link their own account.

Step 1 (IT): Add the Teamspective MCP connector to your Claude organization

  1. Sign in to your Claude organization account at claude.ai.

  2. Follow Claude's instructions for adding a custom connector.

  3. When prompted, enter the following details:

    • Name: Teamspective

    • URL: https://app.teamspective.com/mcp

    • All other fields: leave blank

  4. Save and publish the connector to make it available to your team.

Note: Enabling the connector makes it visible to your team members — it does not automatically grant anyone access to Teamspective data. Each person must authenticate individually (Step 2).

Step 2 (Each user): Connect your Claude account to Teamspective

After your IT administrator has enabled the connector, each user completes their own connection from within Teamspective:

  1. In Teamspective, go to Workspace → AI Connector.

  2. Under Connect to, select the Claude tab.

  3. Open Claude.ai and go to Settings → Connectors.

  4. Click "Add custom connector".

  5. Enter Teamspective as the name.

  6. Paste https://app.teamspective.com/mcp into the URL field.

  7. Leave Client ID and Secret empty — these are optional.

  8. Click "Add" and wait for the connector to be created.

  9. Click "Connect" and authorize access when prompted.

Tip: Make sure you are logged in to your Teamspective account before starting the authorization flow.

Once connected, you can ask questions about your Teamspective data directly in Claude — no file exports or uploads needed.

Troubleshooting

Issue

What to check

Teamspective doesn't appear in the connectors list

Confirm your IT admin has completed Step 1

Authorization fails

Make sure you are logged in to Teamspective before starting the flow

No data returned after connecting

Verify you have the correct permissions in your Teamspective workspace

Questions?

You can reach Teamspective support directly via Slack or email: support@teamspective.com