How to interpret engagement survey questions?

Not sure how to answer a question? Unsure how a question is relevant to you? Check common questions and answers here.

What timeframe should I think about when answering?

Answer based on how you feel like when you read the question. Usually your intuitive feeling reflects your experiences in the recent history.

Your surveys and questions repeat at anything between weekly and annual frequency, depending on your company's practices.

If you want to play it safe, you can think about the most recent three months of few latest weeks. The human brain usually makes your evaluation biased towards the more recent events anyway.

Thus, our simple recommendation is to not overthink it, and just answer honestly based on how you've been feeling about the topic recently.

Is the question asking about my team or the whole company?

Both, and neither. Unless otherwise communicated, the survey questions are designed so that you can answer based on your personal experience overall, and don't need to make difference between company, team, your manager, colleagues etc.

You can add anonymous comments to specify your feedback for the company, team, manager etc.

When you (and others) answer based on their overall personal experience, survey results will reveal whether there are improvement or strength areas in the team, company or some parts of it.

The example below illustrates how this works:

• If many people across the company feel the same way, the whole company score will reflect it.

• If many people in your team feel the same way, but sentiment is not shared across company, it will reflect in your team's score but not in the whole company's score.

• Benchmark values help you understand how the team or company is doing compared to employees in other companies.