In this document you’ll find templates for communicating about Pulse to your organization. We want to help you deliver crystal clear communication about the purpose of these solutions and responsibilities they create for each individual.

A roll-out of a new tool or process is much more successful if everyone gets a clear understanding of:

Feel free to grab the best parts and tailor the message to suit your organization and personal style.

If you don’t find all the answers here, please get in touch with us – we’re happy to help you!

Teamspective is an organization development solution designed to help with continuous improvement across individuals, teams and the whole organization. They focus on building solutions with the end user experience in mind so that each individual would love to use the tool and could gain valuable insights to help solve problems at work.

We are using Teamspective's Pulse survey as our company engagement survey and we will run the survey on a regular basis every week / bi-weekly / every 4 weeks. This will help support continuous improvement and build a routine of measuring and discussing issues.

You will receive a set of questions directly into Slack / Teams / your email. This happens on a weekly / bi-weekly / every 4 week basis.

Results are viewable immediately after each survey round in the web app accompanied with tips on what actions to take.

You can find Teamspective's more thorough user guides here:

Every team should review and discuss pulse results once a month or at least every quarter to help spot issues, build a routine and support continuous improvement.

Results are always accompanied with quick tips to help take action and provide a framework for the discussion if needed:

You can find Teamspective's more thorough guide on reading pulse results here:

https://support.teamspective.com/en/articles/5958773-how-to-read-pulse-results

Hey everyone!

We’ve decided to update how we support our feedback culture on a personal and group level, and we’re implementing a tool called Teamspective. We’ve evaluated Teamspective in the past few weeks and concluded that it fits our needs well.

Next Wednesday you will receive a Slack message from Teamspective bot. It will ask you some “pulse” questions and we hope you answer honestly – it’s all anonymous. You can also add anonymous comments.

The results are summarised per team and per company, and everyone can see them for their own team(s) and on the company-level. The point here is to check those reports in [weekly or monthly team meetings, etc.], and to talk in teams about what you’re doing well and what you can do better in the future. Teamspective tool provides automatic recommendations on what you should focus on and how that topic can be discussed in your team.

This new way of using data in team meetings may feel weird at first, but it gets easier with some practice. Hang on tight and remember to answer the pulse questionnaire and talk about the results!

There’s also going to be a live lecture + training session for the whole company (and a recording of it). We’ll inform you of the date later.

Hello team leads! Like you probably already saw, we’re implementing Teamspective company-wide. It’s going to help all team leads better understand the wellbeing and experience of team members, even remotely.

You’re going to get full access to your team's results, and we highly recommend you to go through them every time to see if there’s some alarming results. If there are, you should bring it up openly with your team and talk together what’s going on. The pulse results are anonymous but when talking, you can of course hear each others’ thoughts more openly. It can take a while to get up to speed and build a process, but let’s keep at it and talk together among team leads how to best use the results.

Your leadership is important, so we recommend that you collect some feedback to yourself through the app to see how it feels and then encourage your team members to start taking more ownership of their development by collecting feedback.

We will organize training sessions for all team leaders separately from the company training so that you’ll know exactly what to do with the tool.

Please, check in the Teamspective web app that your teams are correctly built. If not, add/delete people. You should be ‘team admins’ in your teams.

Let me know if you have any questions!

Hi everyone! We’ve evaluated Teamspective for the past weeks, and decided that it fits our needs for more accurate, real-time measurement on wellbeing and employee experience in each team. There’s also a ‘whistleblower channel’ that fits the EU directive requirements in Teamspective’s solution and we’re implementing that simultaneously. There are also other features in Teamspective related to e.g. continuous personal feedback (reinforcing and redirecting feedback), feedback requests (peers, customers, etc.), and performance evaluations, but we’ll consider using them later.

Teamspective was the best choice for us because of its feature set, good user experience, and because it integrates to both Slack and our HR system.

We will organize training sessions for both team leaders and the whole company, and the sessions will be recorded for later use.

As always, your example has a great impact on how well our people adopt a more active approach to giving and collecting feedback, and making improvements based on it. Thus I ask you all to send 3-5 feedback requests through Teamspective and let’s review the pulse results together in a few weeks when there is a good amount of insights.